MYTHIC RIFT SHIPPING INFORMATION
Last updated: [14 August 2026]
At Mythic Rift, we aim to dispatch trading cards, sealed products, collectibles and accessories securely and efficiently. This Shipping Information explains how orders are processed, dispatched and delivered.
1. GENERAL SHIPPING INFORMATION
1.1 Mythic Rift Ltd currently operates primarily as an online retailer serving customers within the United Kingdom.
1.2 Products displayed as available for purchase are intended to represent stock available for sale by Mythic Rift. We do not operate a general pre-order model for products that are not physically available for dispatch.
1.3 All orders are subject to successful payment authorisation, stock availability and any fraud-prevention or security checks that we reasonably consider necessary.
1.4 Shipping options, applicable charges and estimated delivery information will be displayed during checkout before the customer completes an order.
1.5 Delivery estimates are provided in good faith but are estimates only unless a particular delivery date has expressly been agreed in writing.
2. ORDER PROCESSING
2.1 Orders will normally be prepared for dispatch as soon as reasonably practicable following receipt of cleared payment.
2.2 Orders placed during weekends, public holidays or outside normal processing periods may not begin processing until the next working day.
2.3 During particularly busy periods, major trading card releases, promotional events or periods of unusually high demand, processing may take longer than usual.
2.4 Where an unexpected issue prevents an order from being dispatched within a reasonable period, we will endeavour to contact the customer using the contact information supplied with the order.
2.5 Customers are responsible for ensuring that all delivery information supplied at checkout is complete and accurate.
3. DELIVERY METHODS
3.1 Mythic Rift may use Royal Mail, recognised parcel carriers, courier services or other suitable delivery providers depending upon the size, value, weight and destination of an order.
3.2 The delivery service available to a customer may vary depending upon the products purchased and the delivery postcode.
3.3 Certain higher-value orders may be sent using a tracked, signed-for or otherwise enhanced delivery service at our discretion.
3.4 Where tracking information is available, it may be provided to the customer following dispatch.
3.5 The use of a particular carrier for a previous order does not guarantee that the same carrier will be used for future orders.
4. SHIPPING CHARGES
4.1 Applicable shipping charges will be shown at checkout before payment is completed.
4.2 Shipping charges may vary according to the size, weight, value and destination of an order and the delivery service selected.
4.3 Any free-delivery promotion will be subject to the conditions stated at the time of the promotion.
4.4 Mythic Rift reserves the right to amend its shipping rates where carrier charges or other delivery costs change.
4.5 Any shipping charge applicable to an order will be clearly disclosed before the customer places the order.
5. PACKAGING AND PRODUCT PROTECTION
5.1 Mythic Rift recognises that the condition of trading card products and collectibles may materially affect their collectability and value.
5.2 We therefore aim to package orders appropriately for the type, size and value of the products being dispatched.
5.3 Where reasonably appropriate, protective packaging may include cardboard protection, void fill, sleeves, bubble protection, rigid packaging or other materials intended to reduce movement and damage during transit.
5.4 Sealed trading card products will be packed with reasonable care to reduce the risk of crushing, tearing or other avoidable transit damage.
5.5 Individual trading cards may be protected using appropriate card sleeves, rigid or semi-rigid protection and additional packaging depending upon their value and condition.
5.6 Graded cards will normally receive additional protection intended to reduce movement and impact during transit.
5.7 Packaging methods may vary according to the product and do not create a guarantee that external packaging will remain completely free from minor courier-related handling marks.
6. DELIVERY TIMES
6.1 Estimated delivery times shown at checkout or following dispatch begin from the date the order is dispatched rather than necessarily from the date on which the order was placed.
6.2 Delivery times may be affected by weekends, public holidays, adverse weather, carrier disruption, industrial action and other circumstances outside the reasonable control of Mythic Rift.
6.3 Mythic Rift cannot guarantee the performance of an independent postal or courier service once an order has been transferred to that carrier.
6.4 Nothing in this section limits any statutory rights available to customers where goods are not delivered within the period required by applicable UK consumer law.
7. DELIVERY ADDRESS
7.1 Orders will be dispatched to the delivery address supplied by the customer during checkout.
7.2 Customers should carefully check the delivery address before completing an order.
7.3 Mythic Rift cannot guarantee that an address can be amended after an order has been placed.
7.4 Where a customer discovers an address error, the customer should contact Mythic Rift as quickly as possible.
7.5 Where an order has already been dispatched, we may be unable to redirect or recover it.
7.6 Additional delivery charges resulting from an incorrect or incomplete address supplied by the customer may be payable by the customer where permitted by law.
8. MISSED OR UNSUCCESSFUL DELIVERIES
8.1 Where nobody is available to accept a delivery, the carrier may leave the parcel in an authorised safe location, deliver it to a neighbour, take it to a collection point or attempt redelivery depending upon the carrier's procedures.
8.2 Customers should follow any instructions provided directly by the delivery carrier regarding redelivery or collection.
8.3 Where a parcel is returned to Mythic Rift because it was not collected or delivery could not be completed, we will contact the customer where reasonably practicable.
8.4 Where redelivery is requested following an unsuccessful delivery caused by circumstances attributable to the customer, an additional delivery charge may apply where permitted by law.
9. LOST OR DELAYED ORDERS
9.1 A parcel should not automatically be considered lost merely because it has arrived later than the carrier's original estimated delivery date.
9.2 Customers who believe that an order has been significantly delayed should contact Mythic Rift so that we can review the available tracking information and, where appropriate, raise an enquiry with the carrier.
9.3 Where a carrier requires a particular waiting period before accepting a loss claim, Mythic Rift may need to wait until that period has expired before the parcel can formally be treated as lost.
9.4 Where an order is confirmed as lost in transit, Mythic Rift will provide an appropriate remedy in accordance with applicable consumer law, which may include replacement or refund.
9.5 Customers may be asked to provide reasonable information necessary to support a carrier investigation or loss claim.
10. DAMAGED DELIVERIES
10.1 Customers should inspect their delivery as soon as reasonably possible after receipt.
10.2 If an order appears to have suffered material damage during transit, the customer should contact Mythic Rift promptly.
10.3 Customers may be asked to provide photographs showing the external shipping packaging, shipping label, internal packaging and the affected product.
10.4 Customers should retain the original packaging until the matter has been resolved where reasonably possible, as the carrier may require this information when investigating a damage claim.
10.5 Transit damage will be assessed in accordance with our Returns & Refunds Policy and applicable UK consumer law.
10.6 Nothing in this Shipping Information excludes or limits a customer's statutory rights in relation to goods that arrive damaged, faulty or not as described.
11. HIGH-VALUE ORDERS
11.1 Mythic Rift may apply additional delivery or security procedures to orders containing high-value trading cards, graded cards, sealed products or collectibles.
11.2 Such orders may require tracking, signature confirmation or another secure delivery method.
11.3 Mythic Rift may contact the customer before dispatch where additional verification is reasonably required to protect against fraud or unauthorised transactions.
11.4 Additional verification does not mean that a customer is suspected of wrongdoing and may be used as a routine security measure for certain transactions.
12. COMBINED ORDERS
12.1 Mythic Rift may combine multiple products from the same order into a single shipment where reasonably practicable.
12.2 We may alternatively divide an order into more than one parcel where this is appropriate for product protection, parcel size or operational reasons.
12.3 Where an order is divided into multiple parcels, the parcels may arrive separately.
12.4 Customers will not normally be charged additional shipping solely because Mythic Rift elects to divide an order into multiple parcels unless otherwise agreed.
13. INTERNATIONAL SHIPPING
13.1 International shipping will only be available where expressly offered through the Mythic Rift website.
13.2 Availability of international delivery may vary according to destination, product type and carrier restrictions.
13.3 Where international shipping is available, customers may be responsible for customs duties, import taxes, handling charges or other charges imposed by authorities in the destination country unless expressly stated otherwise.
13.4 Such charges are separate from the purchase price and shipping charge paid to Mythic Rift unless the checkout process expressly states that applicable import charges have been collected in advance.
13.5 Mythic Rift cannot guarantee customs-clearance times in another jurisdiction.
14. RETURNS
14.1 Products should not be returned to Mythic Rift without following the return procedure set out in our Returns & Refunds Policy.
14.2 The registered office of Mythic Rift Ltd at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ should not be used as a returns address unless Mythic Rift specifically instructs the customer to send a return there.
14.3 Where a return is authorised or requested, the appropriate return address and instructions will be provided to the customer.
14.4 Further information regarding cancellations, returns, damaged products and refunds is contained within our Returns & Refunds Policy.
15. CONTACT
15.1 Cstomers with questions regarding an order, dispatch or delivery should contact Mythic Rift using the contact information provided on www.mythicrift.co.uk.
15.2 When contacting us regarding an existing order, customers should provide their order number and sufficient information to allow us to identify the relevant transaction.
15.3 This Shipping Information should be read together with our Terms & Conditions, Returns & Refunds Policy, Privacy Policy and Authenticity Guarantee.